POSTAGE & PACKING
£5.95 will be charged for all orders within mainland UK, except for large furniture, mirrors and lighting.
We will contact you directly with a quote for p&p on these items once you have made the initial purchase. If you prefer, you can contact us before you buy and get a quote for postage.
We try to keep our p&p prices to a minimum, but obviously international despatch can be costly. Our charges are as follows:
International Europe - £15
International US - £25
International Australia & NZ - £30
International Other - £30
These prices do not apply to heavier items such as furniture or mirrors. We will contact customers of larger items with quotes for delivery before we mail out.
Please allow 10 days for delivery.
Express delivery is available on some items. Please email us on firstname.lastname@example.org
Delivery outside the UK is possible. Please contact us at email@example.com for a quote. We will get in touch to discuss the best method of delivery for your area
REFUNDS & EXCHANGES
please email us at firstname.lastname@example.org to discuss any problems you may have with your items.
We understand that sometimes an order may not be exactly as imagined.
Please email us at email@example.com let let us know if you are unsatisfied with your purchase and post the item back within 14 days of receipt to our address below where we will happily offer you an exchange, refund or credit note. PLEASE NOTE ANY ORDERS RETURNED AFTER FOURTEEN DAYS MAY NOT BE APPLICABLE FOR REFUND STATUS
ANGLO & DUTCH
69 QUEENS ROAD
Please wrap the items so that they are not damaged in transit and use insured registered delivery - and keep the receipt just in case. Anglo & Dutch cannot accept liability for goods lost or damaged in transport.
All overseas orders will be refunded in GBP. Anglo & Dutch cannot be held responsible for any fluxuations in exchange rates and consequent loss of currency as a result. We would ask our customers to consider this before placing any overseas orders.
The majority of our items are one-offs and therefore we do not incur stock problems. However, occasionally we may buy a bulk of products and then the stock control system goes out the window. If a product is out of stock but you really really, like, need that item, email us at firstname.lastname@example.org and we will see what we can do, it may just be behind the sofa.
We accept Mastercard, VISA, Switch, Solo, Delta and American Express.
DATA PROTECTION GUARANTEE
We will only use your contact details to contact you in regards to Anglo & Dutch promotions and new stock items, things like that. We PROMISE we won't give your details to other people-we want to keep you all to ourselves, in an Annie Wilkes from 'Misery' kind of way. cute.